Hotel Chablis Palenque

Great location for walking at night or during the day to the nearby restaurants and shops. Close to the archaeological site by driving. Professional staff and beautiful hotel. Rooms are big and in great condition. I would go back. It only needs more plugs for charging phones and other equipment

We went there pretty late and left early the next day but the rooms were clean and the breakfast was fine. Employees were helpful and friendly. Also the pool looks cool.

This place is perfectly located in the La Canada neighborhood of Palenque with many great restaurants are in easy walking distance and it is just a few blocks from the main square. The staff does not speak much English but are very friendly. Rooms are good, clean and comfy. The pool is great for cooling off after a day of exploring (although the Jacuzzi is not actual hot although it looks like it would be). Parking is free in their secured parking lot. Breakfast is not included. The place is good (not great), price is OK and I would recommend.

The hotel is located in a beautiful street with tall trees that give that jungle feel. In the middle a swimming pool and around it the hotel rooms. Our room overlooked the parking lot, which is hidden behind a large gate (I think they should inform customers better about this parking option beforehand). There is room for about 10 cars, so not enough if everyone comes by car. The air conditioning is centrally controlled but was set up correctly for us. We also had a small balcony (but during the day with the sun on it, it was too hot). Room spacious enough and clean. Good Wi-Fi. Tasty guacamole and poolside service. In-room safe and plenty of power outlets. When we had problems with the toilet, a technical man came very quickly to solve it, as well as when we had a lizard in the room, great! Good hot shower. At the pool it sometimes gets very busy with children. I had the impression that these were not all hotel guests, but friends of staff and restaurant guests who allowed themselves a spot at the pool after dinner. On New Year's Eve, the music was extremely loud until 12:45 am (while the rest of the city was a dead end). Buffet breakfast poor and expensive (MEX 200 pp) 10 times faster than the opinion restaurant further down the street. No elevator. Swimming pool steps are a drama; many adults had trouble getting out, one man even had to be helped out by others. The desk is not suitable to work/sit behind it, since the seat of the chair and the drawer underneath the desk only leave a few centimetres in between, so no room for your legs.

My one regret is that I did not stay longer. I had two nights in this beautiful location and wanted more! The property is beautiful, staff are welcoming, rooms are clean, good food in the restaurant, location is perfect.

Only just arrived at Hotel Chablis and don’t need more time to know this is my type of hotel. The entrance is pleasant and convenient off the road. The reception staff were friendly and welcoming. The pool has two levels and is in a courtyard surrounded by trees with the sound of birds overhead. The pool and sun lounge area is very clean and comfortable. The rooms is very clean. The bedding good quality, and the bed firm but comfortable. Shower is superb with lots of hot water and a great flow and spray. Overall I can’t wait to stay another night here and I’m sure my husband and I will return. We could spend a week here without having much else to do!

Very lively yet safe. Have secured storage by reception and also provide safe in rooms. Swimming pool is clean and good music choice during non-sleeping hours. Good location and very friendly staff. A bit pricey by comparison to other hotels or hostels in town but we are only taking about £30 a night after all.

Great setting and location. Big room, good beds and pillows, but noisy from the bars around until almost midnight. Good bathroom, but a persistent sewage smell seeps sometimes in the room. Receptionist on the sour side, not very outgoing by default, we did not ask for any favors. Internet out, we know it can happen sometimes but no info or apology from reception. Great room service. .